Clients are eligible to receive food twice a month and must have 15 days between visits. If a client returns before their 15 days they may request a list of other Pantries and Soup Kitchens in the Richmond area that will help them with Foods or Meals.

The client must provide a picture identification, as well  last 4 digits of Social security cards for each person living in the household who is receiving food. Also, current proof of address is needed for everyone over the age of 18 years who is living in the household.

Clients receive food for those proven to live in their household. That would include a step-child, etc. The maximum number of people who receive food at any one time is 9. Any Children comming to a household for baby-sitting purposes are not considered part of the Family.

Clients that are unable to get their own food may aquire in advance a proxy from the Pantry to be signed and returned stating why they cannot come and who will be getting food for them.